Introduction
Welcome to FELICIDADE! Your trust is important to us, and we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our app and website. By accessing or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
1. Information You Provide
- Account Information: When you sign up, we collect your name, email address, username, password, and any other necessary details to create your account.
- Profile Details: Any additional information you choose to share in your profile, such as your interests, preferences, or demographic data.
- Communication: Messages, posts, and interactions you make within the app, including content shared in groups, forums, or with other users.
- Feedback and Surveys: Responses you provide to surveys, feedback forms, or customer support inquiries.
2. Automatically Collected Information
- Device Information: We collect data about your device, including IP address, browser type, device type, operating system, app version, and language settings.
- Usage Data: Information about how you interact with our platform, such as the pages you visit, time spent on the app, buttons clicked, and features used.
- Location Data: Approximate location data based on your IP address or device settings to offer location-specific services.
3. Information from Third Parties
- Social Media Platforms: If you log in or interact with FELICIDADE through platforms like Facebook, Google, or others, we may receive your profile information, including name, email address, and profile picture.
- Analytics Providers: Data from analytics services to help us understand usage patterns and improve our services.
- Payment Processors: If you make purchases, we may receive transaction details, but we do not store your financial information.
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, personalize, and improve our app and services.
- Personalization: Offer tailored content, recommendations, and features based on your preferences and interactions.
- Communication: Notify you of updates, features, promotional offers, and respond to inquiries or support requests.
- Research and Analytics: Conduct research and analyze trends to improve our platform’s usability and functionality.
- Security and Fraud Prevention: Monitor for suspicious activity, protect against unauthorized access, and ensure compliance with our Terms of Service.
- Legal Compliance: Fulfill legal obligations and resolve disputes as required.
Sharing Your Information
We do not sell your personal information. However, we may share it in the following circumstances:
- Service Providers: With trusted third parties who assist us with hosting, analytics, customer support, marketing, or other operational services.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.
- Legal Obligations: To comply with legal requirements, court orders, or government requests.
- User Consent: With your explicit consent to share specific information for agreed purposes.
Your Choices and Rights
- Access and Update Information: You can access, update, or correct your account details through your profile settings.
- Opt-Out of Communications: Manage email or notification preferences within the app or via the unsubscribe link in emails.
- Account Deletion: Request permanent deletion of your account and associated data by contacting support.
- Cookie Management: Adjust your browser or device settings to control cookies and tracking technologies.
- Data Portability: Request a copy of the data we hold about you in a portable format.
Data Security
We prioritize the security of your information and implement the following measures:
- Encryption: Protect data during transmission and storage using encryption protocols.
- Access Controls: Restrict access to personal data to authorized personnel only.
- Regular Audits: Conduct security reviews and updates to safeguard against vulnerabilities.
While we strive to protect your information, please note that no security system is entirely foolproof. We recommend using strong passwords and maintaining the confidentiality of your account.
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to enhance your experience by:
- Remembering your preferences and settings.
- Analyzing usage to improve performance and features.
- Delivering personalized content and ads.
You can manage or disable cookies through your browser settings. Disabling cookies may impact certain features of the app.
Children’s Privacy
FELICIDADE is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take immediate steps to delete it.
International Data Transfers
If you are accessing our services from outside [Home Country], your information may be transferred and stored in countries where data protection laws differ. We take necessary measures to protect your data during such transfers.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with the updated revision date. We encourage you to review it regularly.
